Terms of Service

Effective Date: July 15, 2026

1. Introduction

Welcome to Ashworth AI LLC (“Ashworth AI,” “Company,” “we,” “our,” or “us”).

These Terms of Service (“Terms”) govern your access to and use of our website, as well as your purchase and use of our artificial intelligence services, including AI agents, AI chatbots, workflow automation, customer support solutions, and related consulting and implementation services (collectively, the “Services”).

These Terms apply to all clients, customers, and visitors who access our website or engage Ashworth AI for Services.

Our Services may be provided through customized client engagements, proposals, quotes, invoices, statements of work, or other written agreements. Any such documents accepted by both parties are incorporated into these Terms by reference.

If there is any conflict between these Terms and a separate written agreement signed by Ashworth AI and a client, the separate written agreement will control with respect to the specific Services described in that agreement.

By accessing our website, requesting Services, approving a proposal, submitting payment, or otherwise engaging Ashworth AI, you agree to be bound by these Terms.

If you do not agree to these Terms, you may not use our website or engage our Services.

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2. Company Information

Ashworth AI LLC

123 Main Street

Santa Rosa, CA 95401

United States

Email: [email protected]

Website: ashworthai.com

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3. Eligibility

Our Services are intended for businesses and authorized representatives of businesses only.

You must be at least eighteen (18) years old and have the legal authority to enter into agreements on behalf of yourself or the organization you represent.

By engaging Ashworth AI, you represent and warrant that:

you meet these eligibility requirements;

you have authority to bind your business or organization;

all information provided to Ashworth AI is accurate and complete.

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4. Services

Ashworth AI provides professional artificial intelligence solutions, including:

AI agents;

AI chatbots;

workflow automation;

customer support automation;

AI implementation services;

related consulting and technology services.

The specific Services provided to each client may vary depending on the client’s needs and may be described in proposals, quotes, invoices, statements of work, or other service documentation.

Service scope, pricing, deliverables, and timelines may differ between client engagements.

Unless otherwise expressly stated in writing, all project timelines are estimates and may be affected by client responsiveness, approvals, third-party platforms, technical requirements, or circumstances outside Ashworth AI’s reasonable control.

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5. Client Engagements

Because Ashworth AI provides customized professional services, each client engagement may involve unique requirements, objectives, deliverables, and implementation considerations.

Before beginning Services, Ashworth AI may provide a proposal, quote, invoice, statement of work, or other description of the applicable engagement.

By approving or accepting such documentation, the client agrees to the applicable scope, pricing, and requirements.

Clients are responsible for providing information, materials, access credentials, approvals, and cooperation reasonably necessary for Ashworth AI to perform the Services.

Failure to provide required information or cooperation may affect project timelines, deliverables, or results.

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6. Payments

Fees for Services may be structured as:

one-time payments;

monthly subscriptions;

recurring service fees;

other payment arrangements agreed upon between Ashworth AI and the client.

Payments are processed through Stripe or another approved payment processor.

One-time payments are due immediately unless otherwise agreed in writing.

Monthly subscription payments are due on the applicable billing date each month.

Clients are responsible for all applicable taxes required by law.

Late payment policies may be determined based on the applicable engagement agreement, invoice, or service arrangement.

Ashworth AI reserves the right to pause or discontinue Services for unpaid balances.

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7. Demonstrations and Trial Access

Ashworth AI may provide demonstrations, consultations, or limited trial experiences at its discretion.

Demonstrations and trials are provided for evaluation purposes only and do not create any obligation for Ashworth AI to provide continued access, future Services, or specific functionality.

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8. Refund Policy

Unless otherwise stated in a separate written agreement, clients may request a refund within thirty (30) days of payment.

Refund requests will be evaluated based on the nature of the Services provided, work completed, deliverables provided, and applicable circumstances.

Refunds may not be available for Services that have already been fully performed, customized work already completed, or situations involving misuse of Services.

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9. User and Client Responsibilities

Clients agree to use the Services responsibly and lawfully.

Clients are responsible for:

ensuring information provided to Ashworth AI is accurate;

obtaining necessary rights and permissions for any content provided to Ashworth AI;

reviewing and approving deliverables before use;

ensuring their use of AI-generated materials complies with applicable laws;

protecting account credentials and access information.

Clients may not use the Services for unlawful purposes or in ways that violate these Terms.

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10. Artificial Intelligence Services

Ashworth AI uses artificial intelligence technologies that may produce outputs that are incomplete, inaccurate, outdated, or unsuitable for a particular purpose.

Clients acknowledge that AI-generated outputs require human review and verification before use.

Clients are responsible for evaluating AI-generated content, decisions, recommendations, and materials before relying on them.

Ashworth AI’s Services are not a substitute for professional legal, medical, financial, tax, or other regulated professional advice.

Clients remain responsible for decisions, actions, and outcomes resulting from their use of AI-generated outputs.

11. AI Acceptable Use and Restrictions

Clients agree not to use Ashworth AI’s Services, AI systems, or AI-generated outputs to:

engage in illegal activity;

create or distribute harmful, abusive, deceptive, or fraudulent content;

infringe upon the intellectual property rights of others;

generate content that violates applicable laws or regulations;

impersonate individuals or organizations in a deceptive manner;

facilitate cybersecurity abuse, unauthorized access, or malicious activity.

Clients remain responsible for ensuring their use of AI technologies complies with applicable laws and regulations.

Ashworth AI reserves the right to refuse, suspend, or discontinue Services if it reasonably believes the Services are being used in violation of these Terms, applicable law, or responsible AI practices.

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12. Intellectual Property Ownership

Ashworth AI and its licensors retain all ownership rights, title, and interest in and to Ashworth AI’s proprietary materials, systems, methodologies, and technology.

This includes, without limitation:

Ashworth AI branding;

website content;

logos and trademarks;

internal processes;

workflows;

templates;

prompts;

technical configurations;

proprietary methods;

software created or owned by Ashworth AI.

Certain third-party platforms may be used in providing Services, including HighLevel, Cloudflare, and Stripe. These platforms remain the exclusive property of their respective owners. Ashworth AI does not claim ownership of third-party software, services, or technology.

Clients retain ownership of their own materials, information, and content provided to Ashworth AI.

Unless otherwise stated in a separate written agreement, clients own the final AI-generated outputs created specifically for them through Ashworth AI’s Services, subject to any applicable third-party rights or restrictions.

Ownership of client-specific deliverables does not transfer ownership of Ashworth AI’s underlying systems, methods, tools, or technology.

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13. Client Content

Clients retain all ownership rights in information, materials, data, documents, and content they provide to Ashworth AI (“Client Content”).

Clients grant Ashworth AI a limited, non-exclusive right to use Client Content only as necessary to:

provide requested Services;

improve service performance;

provide customer support;

communicate regarding Services;

comply with legal obligations;

protect the security and integrity of our systems.

Ashworth AI does not claim ownership of Client Content.

Clients represent and warrant that they have all necessary rights and permissions to provide Client Content to Ashworth AI.

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14. Confidentiality

Each party agrees to protect confidential information received from the other party.

Confidential information includes non-public business information, technical information, customer information, strategies, processes, and other information reasonably understood to be confidential.

Confidential information does not include information that:

is publicly available through no fault of the receiving party;

was already lawfully known;

is independently developed without use of confidential information;

is required to be disclosed by law.

The confidentiality obligations in this section survive termination of the Services.

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15. Third-Party Services

Ashworth AI may rely on third-party services and platforms to provide or support the Services, including:

HighLevel;

Cloudflare;

Stripe;

other technology providers selected by Ashworth AI.

Clients acknowledge that third-party services may experience interruptions, changes, limitations, or outages.

Ashworth AI is not responsible for failures, delays, or disruptions caused by third-party providers outside of Ashworth AI’s reasonable control.

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16. Service Availability

Ashworth AI does not guarantee uninterrupted availability, continuous operation, or error-free performance of the Services.

Services may be affected by:

maintenance;

updates;

third-party platform changes;

technical issues;

internet failures;

circumstances beyond Ashworth AI’s reasonable control.

Unless otherwise agreed in writing, no specific uptime commitment or service-level guarantee applies.

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17. Service Modifications

Ashworth AI reserves the right to modify, improve, update, replace, or discontinue portions of its Services.

Where reasonably practical, Ashworth AI will attempt to provide notice of significant changes affecting active client engagements.

Nothing in these Terms requires Ashworth AI to continue offering any specific feature, integration, or functionality indefinitely.

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18. Termination and Suspension

Ashworth AI may suspend or terminate Services if:

a client fails to pay amounts owed;

a client violates these Terms;

a client uses Services unlawfully;

continued service creates security, legal, or operational risks.

Clients may request termination of ongoing Services according to the terms of their applicable agreement, subscription, proposal, or invoice.

Termination does not relieve a client of obligations incurred before termination, including payment obligations for Services already performed.

Upon termination, applicable rights and obligations that are intended to survive termination will remain effective.

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19. Disclaimer of Warranties

To the fullest extent permitted by applicable law, Services are provided on an “AS IS” and “AS AVAILABLE” basis.

Ashworth AI makes no warranties or representations regarding:

accuracy of AI-generated outputs;

uninterrupted availability;

fitness for a particular purpose;

merchantability;

non-infringement to the extent permitted by law;

specific business results or outcomes.

Clients acknowledge that technology, automation, and artificial intelligence systems involve inherent limitations and uncertainty.

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20. Limitation of Liability

To the fullest extent permitted by law, Ashworth AI LLC shall not be liable for:

lost profits;

business interruption;

loss of data;

indirect damages;

consequential damages;

special damages;

incidental damages.

Ashworth AI’s total liability arising from or relating to the Services shall not exceed the amount paid by the client under the specific order, proposal, or engagement giving rise to the claim.

Certain jurisdictions may not permit certain limitations, and those limitations will apply only to the extent permitted by law.

Continuing with the final sections.

21. Indemnification

You agree to defend, indemnify, and hold harmless Ashworth AI LLC, its owners, employees, contractors, affiliates, and service providers from any claims, damages, liabilities, losses, expenses, or costs (including reasonable attorneys’ fees) arising out of or related to:

your use or misuse of the Services;

your Client Content;

your violation of applicable laws or regulations;

your infringement or alleged infringement of intellectual property rights;

your breach of these Terms;

claims arising from your instructions, requests, or intended use of AI-generated outputs.

Ashworth AI reserves the right to assume control of the defense of any matter subject to indemnification, and you agree to cooperate with such defense.

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22. Electronic Communications Consent

By contacting Ashworth AI, purchasing Services, or otherwise engaging with us electronically, you consent to receive communications electronically.

These communications may include:

proposals;

invoices;

service updates;

account-related notices;

legal notices;

other business communications.

You agree that electronic communications satisfy any legal requirement that such communications be provided in writing.

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23. Marketing Communications

Where permitted by applicable law, you consent to receive promotional communications from Ashworth AI regarding Services, updates, announcements, and related information.

You may opt out of marketing communications at any time by following available unsubscribe instructions or contacting us directly.

You may continue to receive transactional or service-related communications necessary to provide Services.

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24. Service Level Agreement (SLA)

Unless specifically agreed upon in a separate written Service Level Agreement, Ashworth AI does not provide guaranteed response times, uptime commitments, performance guarantees, or service-level obligations.

Any SLA entered into separately between Ashworth AI and a client will govern only the Services specifically identified in that agreement.

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25. Privacy and Data Protection

Your use of our website and Services is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose, and protect personal information.

Where applicable, Ashworth AI seeks to follow generally recognized privacy and data protection principles, including transparency, appropriate data handling, and responsible processing practices.

Privacy Policy URL: [Insert Privacy Policy URL]

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26. Cookies and Tracking Technologies

Our website may use cookies and similar technologies for purposes including:

analytics;

advertising;

website functionality;

security;

improving user experience.

By using our website, you acknowledge that cookies and similar technologies may be used as described in our Privacy Policy and applicable cookie disclosures.

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27. Export Controls and Restricted Use

You agree to comply with all applicable United States export control laws, sanctions regulations, and trade restrictions.

You may not use the Services if such use would violate applicable export laws or if you are located in, controlled by, or acting on behalf of a restricted person, organization, or jurisdiction.

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28. Force Majeure

Ashworth AI shall not be responsible for delays, interruptions, or failures caused by events beyond its reasonable control, including but not limited to:

natural disasters;

government actions;

cyberattacks;

internet failures;

telecommunications failures;

power outages;

labor disputes;

third-party provider failures;

other events outside Ashworth AI’s reasonable control.

Performance obligations affected by such events will be delayed for the duration of the disruption.

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29. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

Before initiating formal proceedings, the parties agree to attempt to resolve disputes through good-faith mediation.

If mediation does not resolve the dispute, the parties agree to resolve the matter through binding arbitration.

The arbitration process, location, and procedures will be mutually agreed upon by the parties.

Nothing in this section prevents either party from seeking temporary or emergency injunctive relief when necessary to protect intellectual property, confidential information, or other legal rights.

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30. Changes to These Terms

Ashworth AI may update or modify these Terms from time to time.

Changes may be made to reflect:

changes to Services;

legal requirements;

business practices;

technology updates.

Where changes are required for legal reasons, they may become effective immediately.

Continued use of the website or Services after updated Terms become effective constitutes acceptance of the revised Terms.

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31. General Provisions

Entire Agreement

These Terms, together with any applicable proposals, quotes, invoices, statements of work, service agreements, and Privacy Policy, constitute the complete agreement between you and Ashworth AI regarding the Services.

Assignment

You may not assign or transfer your rights or obligations under these Terms without prior written consent from Ashworth AI.

Ashworth AI may assign these Terms as part of a merger, acquisition, restructuring, or transfer of business assets.

Waiver

Failure by Ashworth AI to enforce any provision of these Terms does not constitute a waiver of that provision or any future enforcement rights.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full effect.

Survival

Provisions that by their nature should survive termination, including intellectual property, confidentiality, indemnification, limitation of liability, and dispute resolution provisions, will remain effective after termination.

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Contact Information