Privacy Policy
Effective Date: July 14, 2026
Ashworth AI LLC (“Ashworth AI,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit AshworthAI.com, use our services, or otherwise interact with us.
By using our website or services, you agree to the practices described in this Privacy Policy.
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1. Information We Collect
We collect information that you voluntarily provide, information generated through your use of our services, and certain information collected automatically.
Personal Information
Depending on how you interact with us, we may collect:
Name
Business name
Job title
Email address
Phone number
Mailing address
Billing address
Payment information (processed securely by our payment provider)
AI Service Data
When using our AI-powered services, we may collect:
Prompts submitted to AI systems
Conversation history
Generated AI responses and outputs
We do not use your prompts, conversations, or other client-submitted content to train our own AI models.
Automatically Collected Information
We may automatically collect information such as:
Browser type
Device information
IP address
Usage statistics
Cookie identifiers
Website interaction data
This information helps us improve website performance, maintain security, and better understand how visitors use our services.
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2. How We Use Your Information
We use your information to:
Provide and deliver our AI services
Operate AI agents, chatbots, and workflow automations
Respond to inquiries and provide customer support
Improve and maintain our services
Process payments
Send marketing communications and service updates (where permitted by law)
Comply with legal obligations
Protect our rights, users, and systems
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3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies.
These may include:
Functional cookies
Analytics cookies
Marketing cookies
We use Google Analytics to understand how visitors use our website and improve user experience.
Where required by law, we obtain your consent before placing non-essential cookies. You may also manage your cookie preferences through your browser settings or our cookie consent banner.
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4. Third-Party Service Providers
We use trusted third-party providers to operate our business and deliver our services. These providers may process personal information on our behalf, including:
HighLevel (CRM, marketing automation, and customer communications)
Cloudflare (website infrastructure and security)
Google Workspace and Gmail (business communications)
Google Voice (telephone communications)
Google Analytics (website analytics)
Instantly (email outreach and communications)
Stripe (payment processing)
ChatGPT and Claude (AI service providers used to deliver client-requested AI functionality)
These providers are contractually or legally required to protect personal information in accordance with applicable laws.
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5. Payment Information
Payments are processed securely through Stripe.
Alcove AI does not store full payment card information on its own systems. Payment information is handled in accordance with Stripe’s security and compliance standards.
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6. How We Share Information
We do not sell your personal information.
We may disclose information:
To service providers who help operate our business
When required by law
In response to lawful requests from government authorities
To protect our legal rights or prevent fraud
During a business transaction such as a merger, acquisition, or sale of assets, where permitted by law
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7. Data Retention
We retain personal information, AI conversations, prompts, generated outputs, and account-related information until your account is deleted or longer where required by applicable law, such as for tax, accounting, or legal compliance.
When information is no longer needed, we take reasonable steps to securely delete or anonymize it.
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8. Data Security
We implement commercially reasonable technical and organizational safeguards to protect personal information, including:
Encryption in transit (TLS)
Encryption at rest where applicable
Access controls limiting access to authorized personnel
While we work to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
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9. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
Request deletion of your personal information
Opt out of marketing communications
Withdraw consent where processing is based on consent
To exercise these rights, contact us using the information below.
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10. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
Subject to applicable law, you may have the right to:
Know what personal information we collect
Request deletion of your personal information
Correct inaccurate personal information where applicable
Limit the use of certain sensitive personal information where required by law
Exercise your rights without unlawful discrimination
Alcove AI does not sell or share personal information for cross-context behavioral advertising as those terms are defined under California law.
California residents may submit privacy requests using the contact information provided below.
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11. GDPR Notice
Where the General Data Protection Regulation (GDPR) applies, we process personal data under one or more of the following legal bases:
Your consent
Performance of a contract
Compliance with legal obligations
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12. AI Services and Client Data
Our services may utilize third-party artificial intelligence technologies to generate responses, automate workflows, and assist with client-requested tasks.
Client information submitted through our AI services is used solely to provide the requested services unless otherwise agreed in writing.
We do not use client prompts, conversations, uploaded information, or generated outputs to train proprietary AI models.
Some AI functionality may be provided through third-party AI providers. Information submitted to those providers is handled in accordance with our contractual arrangements and their applicable privacy practices.
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13. AI Output Disclaimer
Artificial intelligence-generated content may occasionally contain inaccuracies, omissions, or incorrect information (“hallucinations”).
AI-generated outputs should be reviewed by a qualified person before being relied upon for legal, financial, medical, regulatory, or other important decisions.
Clients remain responsible for reviewing and validating AI-generated content before use.
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14. Client Confidentiality
We recognize that clients may submit confidential business information through our services.
We treat client information as confidential and implement reasonable administrative, technical, and organizational safeguards to protect it from unauthorized access, disclosure, or misuse.
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15. Children’s Privacy
Our services are intended for businesses and are not directed toward children under the age of 18.
We do not knowingly collect personal information from children.
If we learn that personal information has been collected from a child in violation of applicable law, we will take reasonable steps to delete it.
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16. Marketing Communications
We may send marketing emails, newsletters, and product updates.
You may unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us directly.
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17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When material changes are made, we will notify users by posting an updated version on our website and, where appropriate, by email.
The updated Effective Date will appear at the top of this Privacy Policy.
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18. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Ashworth AI LLC
123 Main Street
Santa Rosa, CA 95401
Email: [email protected]
Website: https://ashworthai.com
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By using our website and services, you acknowledge that you have read and understood this Privacy Policy.